Our hosting features SFTP (Secure FTP) which is more secure than FTP by encrypting your connection to the server.
server/hostname: ftp.example.com (replace “example.com” with your actual domain name)**
remote directory: /www.example.com/web/content/ (replace “example.com” with your actual domain name)
**If you have not yet pointed your domain name to the Cloud Sites name servers, then you will need to use the primary FTP server to connect. This address is located in your control panel under Websites > FTP > Primary FTP Server.