How to create a mailbox?

Each mailbox is defined as a User in the Admin Panel. Here you can manage all your Users: add new ones, remove or edit any user's settings, and log in to the users' control panel to manage their preferences.

• Go to the Admin Panel.
• Log in using your Admin username and password.
• Click on Users in the menu bar.
• Click on the New button.
• Choose the Account Type from the dropdown list. 
• Choose the Domain where you want to add an account from the drop-down list.
• Enter the Username to add (only the part before the @ sign).
• Enter the Password. Note: Passwords must contain at least 8 characters, including upper/lowercase, numbers, and a symbol.
• Enter the Name of the user to add, for your control (user´s full name, with spaces).
• Enter the Quota for the user, in Gigabytes (GB). In order to assign 5GB, simply type 5. To specify 500 MB (Half of a gigabyte), specify 0.5.
• Optional: you can click on More Options to define the User's Language, Timezone or Localization and Date format.
• Click on the button Add User to finish.

If you receive the error that the User already exists, check if you already have an Alias or a Distribution List with the same name. The username must be unique on a domain level, which means you cannot have a mailbox and an Alias with the same name.