An FTP snapshot is a read-only image of your FTP data, taken during specific time intervals. Snapshots are taken at the top of the current hour and go back 32 hours.
- Login to your FTP program
- Navigate to the FTP path of the file(s) / folder(s) you want to attempt to recover
- Add “/.snapshot” (no quotes) to the end of the FTP path within your FTP application. This will allow you the opportunity to view the snapshots for the site.
NOTE: Retrieving data from FTP Snapshots is an emergency-recovery method, and is not intended to be used for general backup purposes. We strongly recommend that you utilize your own backup process.